Switching providers or looking to stabilise operations? We keep your Azure environment healthy, secure, and well-run with clear SLAs - delivered through a single customer portal with monitoring, reporting, and expert recommendations.
Identity hygiene, patch baselines, verified backups, and ongoing security checks — part of how we run your environment, not added later.
Smooth deployments, cared-for infrastructure configuration, and clear SLAs for incidents, requests, and changes.
Monthly health reviews and actionable reporting. See what changed, what improved, and what’s next — no guesswork.
All plans are delivered through our customer portal — giving you visibility of requests, monitoring signals, monthly reports, and expert recommendations, not just tickets and emails.
Agree a forecast — pay per minute of actual usage.
Essential support with ticketing, monitoring, and clear SLAs.
All Standard features, plus proactive support and insights.
Premium support with 24/7 cover and technical account management.
Choose the coverage and care level that fits today—scale up any time. Most teams start on Standard.
| Features | Flex | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Usage-based billing |  |
– | – | – |
| Ticket-based support | – | |
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| Basic monitoring & patching | – | |
|
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| Improved SLA response | – | – | |
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| Monthly health reviews | – | – | |
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| Proactive tuning | – | – | |
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| 24/7 Monitoring & Response | – | – | – | |
| Technical Account Manager | – | – | – | |
| Compliance Reporting | – | – | – | |
Clear deliverables and cadence. Start where you are—scale when you need to.
Agree a monthly forecast—pay only for minutes used.
Good fit when workload is light or irregular.
Core run operations with hygiene baselines and clear cadence.
Good fit when you want dependable operations and clear reporting.
Adds proactive improvement and faster response.
Good fit when availability and continuous improvement matter more.
Top-tier cover with 24/7 and named ownership.
Good fit when downtime is costly and audit requirements are strict.
Licensing note: * MFA & SSO baseline requires appropriate tenant licensing (e.g., Microsoft Entra ID P1). Third-party app/IdP/MFA fees are separate.
Clear milestones — then continuous care.
Environment review, access, and goals. We agree SLAs & scope.
Monitoring on, patch baselines set, backups verified & runbooks in place.
We take on tickets, incidents & changes under agreed SLAs.
Monthly reviews, cost tuning & roadmap with your TAM.
Azure-hosted web platform (managed & monitored)
“They rebuilt our restaurant platform on Azure with online menus and reservations. Everything is monitored through the portal and changes are easy to request.”
Business owner
Azure e-commerce workload (portal-managed)
“Checkout is faster and the storefront is more reliable. We track performance and requests in one place instead of emails.”
E-commerce business owner
Azure subscription platform (managed services)
“The platform runs reliably on Azure and reporting is clear. Fundraising and subscriptions are easier to manage through the portal.”
Charity director
Azure managed services & automation
“They delivered dependable automation and clean pipelines. We use the portal to track changes and keep releases consistent.”
IT manager
Not ready to commit to managed services yet?
Prefer a one-off Azure assessment?Switching providers or need a flexible plan? We’ll review your environment and recommend the right fit — no obligation.