Support & Care Plans

Website support and care plans for small businesses

LDS Consulting helps SMEs keep websites updated, monitored and improving after launch — with support for content changes, forms, hosting, analytics, integrations and practical improvements.

Best for businesses that need:

Website updates

Make content changes, update pages, add sections and keep information accurate.

Basic checks and security awareness

Review core website health, forms, backups, hosting and common support risks.

Analytics and lead tracking

Review what visitors do, which pages perform and where enquiries are coming from.

Ongoing improvements

Improve your website month by month rather than letting it become outdated.

What we support

Keep your website working properly after launch

A website should not be forgotten once it goes live. Care plans help keep your site useful, accurate, secure enough for its purpose and focused on generating enquiries.

Content updates

Page edits, service changes, text updates, images, new sections and practical website improvements.

Form and enquiry checks

Check contact forms, quote forms, booking flows and notification journeys so leads are not missed.

Hosting support

Support for hosting, deployment, domain-related checks, basic uptime review and cloud-backed setups.

Analytics review

Review traffic, enquiries, page performance, CTA clicks and practical ways to improve conversion.

Security basics

Basic website hygiene checks, privacy links, form protection, update guidance and sensible risk reduction.

Integration support

Help with CRM-connected forms, email notifications, APIs, booking tools, payments or cloud functions.

Why support matters

Websites become weaker when nobody owns improvement

Many small business websites become outdated because updates, forms, analytics, tracking and support tasks are handled only when something breaks. A care plan gives your website regular attention.

  • Keep services, pricing and content accurate
  • Reduce the risk of missed enquiries
  • Improve pages based on real visitor behaviour
  • Keep support, hosting and forms easier to manage

Common support problems we help fix

  • Website content is out of date
  • Forms are not tested regularly
  • Analytics are installed but not reviewed
  • No one knows which pages generate enquiries
  • Small fixes wait too long and become bigger issues
  • Hosting, domains and integrations are unclear
Care plans

Choose the right level of ongoing support

Start with a simple plan for basic support, or choose a more active support model if you want ongoing improvements and lead-generation review.

Essential Care

From £45/month

Basic updates, checks and support for small brochure websites.

  • Basic website updates

  • Monthly site and form checks

  • Backup and security basics review

  • Email support for small requests
Ask About Essential Care

Custom Support

Flexible support

For websites, web apps, portals, integrations and cloud-backed systems that need flexible help.

  • Support for websites and web apps

  • Integration and form workflow support

  • Portal, booking or dashboard changes

  • Azure and cloud-backed support where needed
Discuss Custom Support
Care plans exclude third-party licence, plugin, domain and hosting fees unless agreed separately.
Support scope

Support can include your wider website system

Some websites are simple. Others connect to forms, CRM systems, booking tools, APIs, payment journeys or Azure-backed functions. We can support the wider setup, not just the visible pages.

  • Website and content updates
  • Contact, quote and booking form checks
  • CRM, email and notification support
  • Azure Static Web Apps and Azure Functions support

Support is useful for

  • Business websites
  • Website rebuilds after launch
  • WordPress and WooCommerce sites where suitable
  • Static websites hosted in Azure
  • Customer portals and booking systems
  • CRM-connected forms and custom workflows
FAQs

Website support and care plan FAQs

Common questions before choosing ongoing website support.

A website care plan can include updates, content changes, form checks, hosting support, monitoring, security basics, backup checks, analytics review and ongoing improvements depending on the chosen plan.

In many cases, yes. We can review the website first and confirm whether it is suitable for ongoing updates, care plans, hosting support or improvement work.

Yes. We can support content updates, page changes, small design updates, new sections, service page edits and other agreed website improvements.

Yes. Care plans can include checks for contact forms, enquiry journeys, tracking events and lead capture points so problems can be identified sooner.

Yes. Growth and custom support can include analytics review, enquiry tracking, page performance review and practical improvement recommendations.

Not by default. Care plans exclude third-party licence, plugin, domain and hosting fees unless these are agreed separately.

Need help keeping your website updated and improving?

Tell us about your current website and what kind of support you need. We will suggest the best next step.